This policy may be updated and the date of the most recent revision will appear on this page so please visit it regularly.
When we collect data
We may collect personal information from you when you contact us through our website.
We also collect certain information automatically about visitors to our website, as described in the below section headed ‘Cookies’.
About the personal information we collect
The personal information we may collect from you includes your:
- email address
- phone number (land line, mobile and fax)
What we do with your personal information
When you give us any personal information as indicated above, we use your personal information:
- to track activity on our website for market research purposes so that we can improve the usefulness and content of the website but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis
- for website and business administration, including enabling us to respond to any comments or queries posted on the websites or any feedback you may give us.
When you view our website we may store information on the hard drive of your computer or on your mobile device in the form of a ‘cookie’ (essentially a small text file). Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner are ‘first party cookies’. ‘Third party cookies; are those set by parties other than the website owner, and these enable third party features or functionality to be provided on or through the website (e.g. like advertising, videos and website analytics services). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your website browser is open and are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed and can be used by websites to recognise your computer when you later re-open your browser and browse the internet again.
Cookies we use:
- Google Analytics for behaviour tracking
- Any from third-party plugins added to the site
If you would like to find out more information about cookies and your rights to control their use, please visit https://www.allaboutcookies.org
Linking to other websites
The website may contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
We study visitor trends because we are interested in the successful communication of information through our website. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the website. This information is not used to develop a personal profile of you. The log files are regularly purged.
An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
You have a number of rights in relation to your personal information under data protection law.
Accessing your personal information
You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
Correcting and updating your personal information
If you change your name or address/email address, or you discover that any of the other information we may hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy.
Withdrawing your consent
Where we rely on your consent as the legal basis for processing your personal information you may withdraw your consent at any time by contacting us using the details at the end of this policy.
Objecting to our use of your personal information and automated decisions made about you
Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose, you may object to us using your personal information for these purposes by emailing us at the address at the end of this policy. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data. You may object to us using your personal information for direct marketing and we will automatically comply with your request.
Erasing your personal information
You may ask for your personal information to be removed from our systems by emailing us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
How to contact us
The Bright Media Agency, The Old Bank, 2 Cross Street, Enderby, LE19 4NJ
0116 296 0200